Legal

Privacy Policy

Last updated: August 25, 2026

Formasso (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for a quote.

1. Who We Are

Formasso is a supplier of frozen meat and food products, registered in Bulgaria. For questions about this Privacy Policy, contact us at [email protected].

2. Information We Collect

  • Contact details — name, email address, phone number, and company name submitted through our quote request or contact forms
  • Business information — details you provide about your order requirements (products, quantities, destination)
  • Technical data — IP address, browser type, and website usage data collected automatically via cookies (see our Cookie Policy)

3. How We Use Your Information

  • To respond to quote requests and inquiries
  • To communicate about orders, pricing, and shipments
  • To improve our website and services
  • To comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR)

We process your personal data based on: your consent, the necessity to take steps towards entering into a contract with you, our legitimate business interests, and compliance with legal obligations.

5. Sharing Your Information

We do not sell your personal data. We may share information with trusted service providers (e.g. logistics partners, IT service providers) solely to fulfill our business operations, and only where required by law.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.

7. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Request data portability
  • Lodge a complaint with a data protection authority

8. Contact Us

For any questions or requests regarding your personal data, please contact us at [email protected] or Street Macedonia 109, 4004, Plovdiv, Bulgaria.